Monthly Archives: March 2013

Good Friday may impact transit days

march29_editGood Friday is March 29, 2013.  Though this is not a federal holiday, many carriers will be adjusting their services and hours which can change transit time expectations.  Additionally, many pick-up and delivery location may be closed or have special dock hours for the holiday.  Work with your Freightquote Freight Broker to determine if your shipment will be impacted by Good Friday hours.

What’s the difference between liability and insurance?

Handle with Care

In the unfortunate situation that your shipment is lost or damaged, it’s important to know what is covered by liability and what is covered by insurance.

Every booked freight shipment comes with limited liability coverage. The amount of coverage is determined by the carrier and based upon the commodity type. It covers a certain dollar amount per pound of freight.  In some situations, the included liability coverage may be less than the value of the shipped goods.

To make a liability claim, the carrier must be at fault for the damaged or lost freight. However, if the damage is from inadequate packaging, loading errors or weather-related causes, the carrier is not at fault. Additionally, if the damage is not noted on the delivery receipt, many carriers will deny any liability.

In some cases, your freight shipment might have a higher value than what is covered under the included liability.  Freightquote offers additional insurance that can be purchased to cover the full value of the shipped goods. This extra insurance covers the shipped items and the cost of freight shipping. It is redeemable under all types of loss with no proof of fault required. Unlike the limited liability coverage, with added insurance, there are no exclusions for packaging errors or severe weather.

How do these two types of insurances differ in the claims process?

If your shipment is only covered by liability:

  • Your claim must be filed within 9 months of delivery, or within a reasonable time frame if lost
  • If the deliver receipt is not noted as damaged some carriers require immediate notification
  • You must provide proof of value and proof of loss
  • The carrier has 30 days to acknowledge a claim and must respond within 120 days
  • You must prove carrier negligence
  • This means the freight was picked up in good order, packaged properly but delivered in a damaged condition

If your shipment is covered by additional insurance:

  • You will be required to provide proof of value and proof of loss
  • Claims are typically paid within 30 days
  • You are not required to prove carrier negligence

Freightquote’s expert team of Brokers can help you decide what is best for each of your shipments and provide cost-effective additional insurance.  Contact Freightquote at 800.323.5441 to speak with a Freight Broker to ensure each of your shipments is booked to meet the needs and value of your freight.

Our Brokers are moving freight and the doing the Harlem Shake!

Here at Freightquote we know how to work hard and play hard. Last night, a few Freightquote teams stayed late and got a little creative. Check out your favorite Freight Brokers in this hilarious version of the Harlem Shake!

So you’re shipping to Canada, eh?

Tips for shipping in and out of CanadaShipping to and from Canada means moving freight across an international border. Though the process is very standard, there are some special considerations and documentation needed to make sure your shipment makes it through customs to its destination.

Here are a few of the unique aspects to remember in order to ensure seamless delivery when shipping to and from Canada:

All shipments to and from Canada must utilize a customs broker.  The customs broker is responsible for clearing goods into another country and navigating the customs protocol.  Many businesses that frequently ship freight into Canada have a customs broker.  Freightquote regularly works with Willson International, an expert in Canadian and US customs brokerage.

Additional documents are required. When shipping from the US to Canada, in addition to the BOL, you will need a Canadian Customs Invoice (CCI). When shipping from Canada to the US, the shipment should be accompanied by the BOL and a Commercial Invoice.

There must be a value for the shipment indicated on the Commercial Invoice. It’s important to know the overall value of your freight and clearly display it on the customs documents because the freight’s value is verified at the border. The declared value is used to determine import taxes.

Fees are paid by the receiver. Unless specifically stated, all brokerage fees, duties and taxes are paid by the receiver of the freight.

Canadian Postal Code format is unique. Canadian postal codes follow a six digit letter, number rotation pattern.  Example: A1B2C3

Canadian national holidays differ from the US. To ensure your transit times are accurate make sure to consider holidays on both sides of the border.  Below is a list of observed Canadian holidays that are commonly not considered transit days.

Holiday Date
New Year’s Day January 1
Good Friday Same as US
Easter Monday Same as US
Victoria Day Monday before May 25
Canada Day July 1
Labour Day First Monday of September
Thanksgiving Day Second Monday of October
Remembrance Day November 11
Christmas December 25
Boxing Day December 26

Freightquote’s teams of dedicated logistics specialists have moved thousands of shipments in and out of Canada. We work to maintain constant communication with the shipper, the customs broker and the carrier to make sure we meet all border regulations and requirements – ensuring your freight arrives hassle-free. If you have shipments in and out of Canada, contact Freightquote to get the expertise and dedication you need for your freight shipments.